Unified
Unified

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Low Costs, High Recovery Rates

Our proven collections model maximizes your recoveries, ensures brand safety, and maintains long-term customer relationships.
  • Unified Blend of People, Technology & Processes
  • Drive customer loyalty while improving debt ratio
  • Segmented personalized path approach
  • Intelligent and predictive dialler solution
CX Recoveries

We Are Collectors

Our collections efforts are managed by sector-specific experts with in-depth knowledge of your industry which allows us to craft an approach that caters to the communication habits and patterns of your customers.

Using automation, we remind customers of upcoming payments to overdue balances.

A digital platform enabling customers to manage and make payment without speaking to an agent; connecting directly to your systems.

Multi-channel communication platforms the engaged to maximize recoveries – SMS, Ringless voicemail, Web chat, Emails, Intelligent telephone IVRs, Web portals

Elevate Your Business

Collections with Care - Improve Your Bottom Line

Collections are often a highly emotional experience for your customers; reducing bad debt is a priority, but so is maintaining a positive relationship between your brand and your customers. Our approach ensures compliance, maintains ethical standards, and promotes long-term relationships with your customers.
Operational Cost Reduction
Cure-Rate Improvement
Working Process

How It Works

Design

We help brands design relevant business practices based not only on transforming technology, but also on transforming processes and culture.

Develop

We build solutions that deliver a seamless, contextual, consistent and personalized experiences across all channels - Voice, Digital and AI.

Deliver

By analyzing customer behavior and needs using advanced analytics, we recommend and deploy the most comprehensive service models.